AI Chatbots & RAG

Your Data. Intelligently Accessible.

Custom chatbots trained exclusively on your content — connected to your website, your tools, and your team.

What it is

Your Knowledge Base,
Made Conversational

A Sysmatic chatbot isn't a generic AI assistant. It's trained exclusively on your content — your docs, your policies, your products — and wired directly into your website or internal tools.

→ Trained exclusively on your content — not generic internet data
→ Embedded in your website or internal tools within days
→ Escalates to a human when the question is outside its knowledge
→ Syncs automatically as your docs update

chatbot.config.json

{
  "type": "rag_chatbot",
  "knowledge_base": {
    "sources": [
      "product_docs",
      "support_wiki",
      "faq_pages"
    ],
    "sync": "daily",
    "formats": ["pdf", "markdown", "url"]
  },
  "model": "claude-3-5-sonnet",
  "vector_store": "qdrant",
  "embed_model": "text-embedding-3-large",
  "embed": "website",
  "fallback": "escalate_to_human"
}

How it works

From Document to Answer

RAG (Retrieval-Augmented Generation) means the AI only answers from your content. No hallucinations. No off-topic responses. Just accurate answers grounded in what you've actually written.

Ingest

Upload your docs, PDFs, URLs, or Notion pages. We handle any format.

Chunk

Content is split into semantic pieces that preserve meaning and context.

Embed

Each chunk is converted to a vector embedding via OpenAI or Anthropic.

Index

Embeddings are stored in Qdrant — fast, accurate, and self-hostable.

Answer

User asks → AI retrieves relevant chunks → grounded, accurate response.

Who it's for

Built for Teams That
Run on Knowledge

E-commerce

70% support deflection

Cut support tickets with a product-aware chatbot

Trained on 800+ SKUs, shipping policies, and FAQs. Handles returns, sizing, and availability questions — escalates only when it genuinely doesn't know.

Dify Qdrant Anthropic

Professional Services

3hrs saved per week

Let clients self-serve before they ever email you

A client-facing chatbot trained on your process docs, fee schedules, and intake requirements. Answers the same questions you field 20 times a week — automatically.

Flowise OpenAI Supabase

Internal Tools

40% faster onboarding

Turn your employee handbook into a real resource

An internal chatbot connected to your SOPs, HR policies, and runbooks. New hires stop asking the same onboarding questions. Senior staff stop answering them.

Dify Qdrant Slack

What you get

Everything Included.
Nothing Left to Chance.

Deliverables

Knowledge base architecture & source mapping
Vector database setup (Qdrant — self-hosted or cloud)
Chatbot configuration & prompt engineering
Website embed implementation
Admin interface for managing knowledge base content
End-to-end testing against real queries
Full documentation, source credentials & runbooks
30-day post-launch support window

The Engagement

Discovery

We map your content sources, define scope, and align on what "correct answer" looks like for your use case.

Build

We configure the pipeline, train on your content, tune the retrieval, and test against real queries.

Deploy

Embed to your website or internal tool. Connect your knowledge base. Go live.

Handoff

Full documentation, credentials, and an admin interface. Optional retainer to keep it running as your content grows.

Ready to Build
Something Real?

Create an account, fill out a short intake form, and we'll review your project — no commitment required.

Get Started →

Reply in 1–2 days
Open tooling — no lock-in
Full handoff & docs